When you first enter into a crowded café or a busy small food service business, and there is a line trailing out the door – or nearly – what are the first thoughts that pop into your head? Most people think, “Oh great, here we go … how long will it take until I am finally served?” Then we also second guess the situation many times as well, and generally weigh our options as to other nearby venues that we could facilitate our nourishment without us being subjected to a painstakingly long line. However, imagine that there was a traditional line at such places and then that there was an expedited iPad-powered fast lane where customers could place their food orders using an innovative self order kiosk with included POS app – one that enabled them to place their orders, enter custom order specifications (like “medium-rare,” or, “no mayo”) and be served without having to deal with lines or tedious employee interactions. That’s the power of the self order kiosk…in a nutshell.
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